Introduction

UniGo is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.
 

Who We Are

UniGo is operated by Unigo2 Limited, a company registered in England and Wales.
 

Email: study@unigo2.com

Telephone: 07724 788 526

Website: www.unigo2.com

Company Number: 17290173

Registered Office: 36 Walden avenue RM138DU London
 

Information We Collect

Depending on how you interact with us, we may collect:
 

Personal Information

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• Full name

• Email address

• Telephone number

• Date of birth

• Home address

• Nationality

• Residency or immigration status (where relevant)

• Educational history

• Employment history (where relevant)

• Qualifications

• Preferred course and study location

• Personal statement

• Student Finance information (where necessary)

• Documents you choose to provide
   

Technical Information
When you visit our website, we may automatically collect:
 

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Cookies and similar technologies
   

How We Use Your Information

We use your personal information to:
 

• Process enquiries

• Assess eligibility for university courses

• Submit university applications on your behalf

• Recommend suitable courses and institutions

• Contact you regarding your application

• Provide admissions guidance and support

• Assist with Student Finance guidance

• Improve our website and services

• Prevent fraud and misuse

• Comply with legal obligations
   

Legal Basis for Processing

We process your information under one or more of the following lawful bases:
 

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interests in providing educational consultancy services
   

Sharing Your Information

We may share your information with:
 

• Universities and higher education institutions

• Admissions partners

• Student Finance England or other funding bodies (where applicable)

• Technology and website service providers

• Professional advisers

• Regulatory authorities where required by law

We never sell your personal information to third parties.
 

International Transfers

Where your information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK data protection law.
 

Data Retention

We keep your personal information only for as long as necessary to provide our services and comply with legal obligations.

Application records may be retained for up to six years after your last interaction with us unless a longer retention period is required by law.
 

Data Security

We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Although we work hard to protect your information, no method of internet transmission can be guaranteed to be completely secure.
 

Cookies

Our website uses cookies to:
 

• Keep the website functioning correctly

• Improve user experience

• Analyse website traffic

• Measure website performance

• Remember your preferences

You can manage or disable cookies through your browser settings.

Please see our Cookie Policy for more information.
 

Marketing

With your consent, we may contact you about:
 

• Course opportunities

• Application deadlines

• University updates

• Services offered by UniGo

You can unsubscribe from marketing communications at any time.
 

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
 

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request transfer of your information

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner's Office (ICO)
   

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised update date.
 

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

UniGo (AZK Group Ltd)

Email: study@unigo2.com

Telephone: 07724 788 526

Website: www.unigo2.com
 

Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

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